FAQ AGL Brazil

AGL Brazil Newsroom

Whatever your doubt is, we are here to answer.

(11) 4293-0939 (option 1 for technical support).

sac@aglbrasil.com

Monday to Thursday: 7:00 AM to 6:00 PM

Friday: 7:00 AM to 5:00 PM

I am having trouble installing my AGL product. What should I do?

How long do the batteries of my AGL lock last and how do I know when I need to change them?

My lock doesn't read the tags. What should I do?

My Ultra Magic Card lock came without the master card. What should I do?

Why is my Porteiro S300 not activating the lock?

How do I activate my Wi-Fi products through my phone?

What is the difference between Wi-Fi and Zigbee?

Does the P10X Wi-Fi intercom work without Wi-Fi?

Are the products in the AGL Smart Home line compatible with Tuya?

I forgot the passwords for my equipment (DVR/NVR). What should I do?

How does the warranty for AGL products work?

What is the warranty period for the CCTV line?

How can I track the maintenance of my product under warranty?

How does the warranty for AGL products work?

What is the warranty period for the CCTV line?

How can I track the maintenance of my product under warranty?

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